Role: Product Manager
Timeline: 2024
Focus: Website Redesign, Portal Integration, UX Delivery
Stack: Next.js, Headless CMS, API Integrations

Novos Fiber is an emerging high-speed internet service provider that needed more than just a website.

I led the complete redesign and rebuild of their web platform using Next.js, turning a basic marketing site into a fully integrated digital hub that connects users with their service availability, account info, and support tools.

• Complete UX/UI Redesign: Worked closely with design teams to rethink the user journey — from plan exploration to signup — with a mobile-first, performance-optimized interface that reflected the brand’s speed and clarity.

• Built on Next.js: Chose Next.js to support rapid loading, modular builds, and strong SEO — ideal for a service provider with regional targeting and high mobile traffic.

• Consumer Portal Integration: Collaborated with Novos Fiber’s internal backend team to connect the site to their live consumer portal, allowing for dynamic content population (e.g. service availability lookups, address entry flows, and logged-in account previews).

• Flexible CMS Setup: Integrated a headless CMS to allow Novos staff to manage announcements, service updates, and plan content without dev involvement.

This project is a great example of how thoughtful UX and technical integration can bring real clarity and functionality to an essential service — and help a fast-growing brand scale its digital touchpoints with confidence.